Job Information
Hyspeco Parkerstore Representative in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11361836
Full Job Description
Do you ever dream of owning your own company? Working for a 100% ESOP company allows employees an opportunity to own shares of the company simply by coming to work and doing their best! Hyspeco is looking for a vibrant employee to join our Joplin ParkerStore team!
Our walk-in store helps customers solve their downtime issues and part shortages to allow their company to excel.
Responsibilities:
+ Provides timely and accurate information to incoming customer order status and product knowledge requests.
+ Processes customer orders/changes/returns according to established department policies and procedures.
+ Works closely with the credit department to resolve disputed credit items.
+ Provides timely feedback to the company regarding service failures or customer concerns.
+ Partners with the sales team to meet and exceed customers service expectations.
+ Upholds Hyspeco Safety and Personnel Policies.
+ Upholds ISO 9001:2015 requirements as defined in Hyspecos quality procedures/processes.
Qualifications:
+ Customer/Client Focus.
+ Problem Solving/Analysis.
+ Time Management.
+ Communication Proficiency.
+ Teamwo