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Hyspeco Parkerstore Representative in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11361836


Full Job Description


Do you ever dream of owning your own company? Working for a 100% ESOP company allows employees an opportunity to own shares of the company simply by coming to work and doing their best! Hyspeco is looking for a vibrant employee to join our Joplin ParkerStore team!


Our walk-in store helps customers solve their downtime issues and part shortages to allow their company to excel.


Responsibilities:


+ Provides timely and accurate information to incoming customer order status and product knowledge requests.


+ Processes customer orders/changes/returns according to established department policies and procedures.


+ Works closely with the credit department to resolve disputed credit items.


+ Provides timely feedback to the company regarding service failures or customer concerns.


+ Partners with the sales team to meet and exceed customers service expectations.


+ Upholds Hyspeco Safety and Personnel Policies.


+ Upholds ISO 9001:2015 requirements as defined in Hyspecos quality procedures/processes.


Qualifications:


+ Customer/Client Focus.


+ Problem Solving/Analysis.


+ Time Management.


+ Communication Proficiency.


+ Teamwo

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