Job Information
Kansas Employer Parking Services Dispatcher (Multiple Positions) in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12905153
Description
University Overview
Wichita State University has a long tradition of innovation and entrepreneurship that spurs the economy and serves the needs of the local community. This is the place where anything is possible. Where collaboration and innovative ideas shape the future, and entrepreneurship is in our bones. If you have the creativity, passion and insight to help us build a brighter future for our city, state and worldthis is the place where you belong.
Position Specific Responsibilities
Does strong communication, multitasking, and customer service skills define your strengths? Well, we may have the perfect opportunity for you. Our Parking Services Dispatcher will be responsible for transmitting and receiving communication regarding law enforcement and public safety. You will monitor, document, and report all activity received. Please note that this is a second shift position. If this sounds like an opportunity you are interested in, please apply below.
Summary of Responsibilities
Transmits and receives law enforcement and public safety staff communications in accordance with government regulations. Monitors, documents and reports all activities as required. Communicates information and services with general public.
Essential Functions
Answers incoming communications for all emergency and non-emergency calls, and maintains control of conversations prior to emergency response team arrival. Determines appropriate level of emergency response services based on available information and applicable laws and regulations. Communicates general law enforcement information, University policies, parking regulations, weather conditions, and public record releases.\ Transmits or communicates information to appropriate emergency staff, agencies and communication systems utilizing appropriate terms and effective response techniques. Acts as emergency information and security backup according to required regulations.\ Maintains accurate law enforcement records, incident documentation, and officer location and activity status in accordance with federal, state and local laws, regulations, and University policy.\ Receives and responds to emergency communications during and after disaster incidents and other extreme conditions. Monitors and efficiently responds to security alarms and other emergency notifications. Receives and relays requests for emergency repairs and maintenance utilizing appropriate resources.\ Processes law enforcement requests to check for warrants, driver status, previous convictions and criminal history.
Commitment
Wichita State University is committed to inclusive excellence.WSUis the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State University recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be the place where our talented faculty and staff reflect and promote the evolving diversity of our society. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of diversity, equity and inclusion, a place to learn, work, live and play.
Requirements
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Minimum Experience
None
Preferred Experience
Knowledge, Skills and Abilities
Answers incoming communications for all parking related matters.
Transmits or communicates information to appropriate non-emergency and emergency staff.
Maintains accurate law enforcement records, incident documentation, and officer location and activity status in accordance with federal, state and local laws, regulations, and University policy.
Processes parking enforcement requests to check for ePermits, parking permissions, etc.
Processes law enforcement requests to check for warrants, driver status, prev