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Chance Rides Manufacturing, Inc. Parts Sales/Customer Service Rep in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/11814437

Chance Rides Manufacturing, a company located in Wichita, KS has been delivering entertainment to the amusement industry since 1961. We take pride in being a leading manufacturer of amusement rides and people movers worldwide.

For 60 years, Chance Rides has been at the heart of manufacturing excellence in the amusement industry, and we are committed to continuing that standard of excellence for many more years to come.

As we continue to develop and manufacture new and exciting product lines, we are currently seeking an experienced Parts Sales/Customer Service Representative to join our team.

Job Duties include (but not limited to):

+ Take and respond to customer phone calls and emails with courtesy, urgency, and professionalism.

+ Provides timely and accurate information to customer inquiries for parts pricing, availability, and order status.

+ Monitor and interact with E-commerce sales

+ Enter sales orders via ERP system

+ Provide technical help on our full line of products via phone/email.

+ Manage backordered parts (dates, addresses, colors, etc.)

+ Work with purchasing and production to ensure on time delivery of parts.

+ Generates weekly and monthly parts sales reports for management.

Education and Experience:

+ Associates degree preferred

+ 2+ years’ experience in a parts/customer service role

+ Ability to read technical parts manuals

+ Proficient in Microsoft Office (Word & Excel)

+ Experience using an ERP system (Global Shop preferred)

+ Excellent oral and written communication skills (email/telephone/in person)

Chance Rides Offers:

+ Competitive annual wage of $40-55k (commensurate with experience)

+ Comprehensive benefits including medical/dental/vision

+ 401(k) with company match

+ Flexible Spending Accounts

+ PTO, Vacation and Holiday Pay

Chance Rides is an Equal Opportunity Employer

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year


+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Employee assistance program

+ Employee discount

+ Flexible spending account

+ Health insurance

+ Health savings account

+ Life insurance

+ Paid time off

+ Vision insurance


+ Day shift

+ Monday to Friday