Job Information
Wesley Medical Center* Patient Finacial Counselor in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13052324
Job Summary and Qualifications
As aFinancialCounselor,you willberesponsible forreviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patients financial coverage.
What you will do in this role:
- Follow AIDET guidelines in all interactions with the patient
- Demonstrates excellent customer service
- In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house
- Provide estimates to patients and/or physicians as requested
- Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate
- Follows all guidelines set forth in the Cash Handling policy.
- Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements
- Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications
- Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies.
- Escalates any concerns as needed to Patient Access Manager/Supervisor
- Enter pertinent insurance information into the HIS system (i.e. Meditech)
- Enters appropriate notes for all patient encounters
- Maintain professional image and implement excellent customer service to customers
- Complete financial analysis and collect estimated patient liabilities
- Follow up with patients for necessary signatures if they were incomplete at time of hospitalization