Aston Carter Response Coordinator in Wichita, Kansas
1) Receive all emergency calls both local, and National losses
2) Creates and maintains project information within database on each new project to ensure information is correct
3) Initiates the beginning process on all business hours emergency jobs to include but not limited to:
a. Dispatch of First Responder
b. Send out all initial documents as required
c. Send out of initial update
d. Emailing job assignments
4) Auditing of open jobs to include:
a. Verifying daily updates
b. Maintaining spreadsheet
c. Emailing when an update has not been sent for 24 hours
d. Proofreading daily updates
5) Send out daily reports as required
6) Assisting Project managers with billing and communications as necessary
dispatch, job assignment, work orders, customer service
Top Skills Details:
Additional Skills & Qualifications:
Responsible for coordinating First Responder Network activities including set up of new jobs in operating system. Works with Management and department heads to coordinate activities with Company-wide goals and objectives. Ensures that clients are promptly, courteously, and professionally served and their questions and problems effectively resolved. Oversees technical support services and ensures the initial First Responder process flows in a timely, professional manner. Ensures that professional relations exist with internal and external contacts
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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