Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12542463

SCOPE

The focus of this position is the profitability and service of the restaurant operations. This is to include a concerted effort towards building consistency in product and operations, thereby providing excellent customer service and product. It will also be important to understand how to market the operation.

PRIMARY RESPONSIBILITIES

To ensure the 100% satisfaction of every customer.

Provides training and development of assistant management and all other areas of staff.

Is accountable for the actions of every team member in their restaurant.

Proficient in procedure and guidelines published in various Operations Manuals, Handbooks, Loss Control and Training Resource Guides, to handle any of numerous serious or emergency incidents, which may arise.

Follow directions and procedures of District Managers and support the objectives and goals implemented by them or company policy.

Initiate counseling, training, disciplinary action and problem resolution with crew members fairly and impartially according to need and all policies on regulations which apply to the particular situation.

Perform inventory daily and monthly processes looking for opportunities to avoid waste and reduce costs, theft.

Accomplishes goals established regarding sales, labor, food cost and other budgetary demands including cash accountability, utilities, and other cost conscious considerations deemed necessary and appropriate.

Arrives to work on time (according to handbook policy), is in uniform, has good personal hygiene, and has a positive/friendly attitude. Clocks in and out for each shift.

Provides leadership to team members by using themselves, as an example and is accessible to team members. Delegate, follow-through, and promote teamwork within the restaurant. Is constantly focused on the training of team members.

Is able to communicate well with customers (i.e.: handle customer complaints) and team members. Conducts business in a professional, courteous and positive manner with team members as well as customers even during emergency situations.

Ensure property is safe, secure and free of hazards to crew and customers at all times.

Assess health code requirements and ensure compliance in all areas. Ensure that restaurant is maintained in a cleanly manner at all times.

Exhibits good organizational skills, completes and reviews all administrative functions with regards to payroll, accounts payable, invoices, records, reports, accident reports, maintenance records, corrective actions, deposits, and other required tasks as instructed.

Communicates information to supervisors, crew members and corporate departments as required to keep everyone informed of needs, accomplishments, problems or requests.

Perform other tasks and functions as required by business needs or instructed by supervisors and company directives not specifically detailed in nor always related to the position.

Interview, hire, train, evaluate and promote personnel within guidelines and needs of the restaurant. Assessment of staffing needs and scheduling on an ongoing basis.

Be active in the community and perform public relations activities with community groups, marketing programs and the media according to supervisors or published direction.

QUALIFICATIONS

Education/Experience: High School Education, One year of assistant management, Minimum 5 years supervisory experience and Restaurant Management Experience. 21 years of age, successful completion of Restaurant Manager Training.

Skills: Attention to detail.

Customer service

Menu development knowledge