Kansas Works Veterans Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13031799

POSITION OVERVIEW: The SOAR Specialist is responsible for assessing client eligibility for SOAR services, collecting, and summarizing disability documentation, and submitting final applications on behalf of clients. The SOAR Specialist will collaborate with the clients current and former providers to obtain necessary supporting documentation, assist with filing for supplemental security income (SSI) and social security disability income (SSDI), and/or assist in the benefits appeal process. The SOAR Specialist must be able to work in the community and engage individuals experiencing housing insecurities. Complete SOAR certification and maintain per SAMHSA guidelines.

ESSENTIAL POSITION RESPONSIBILITIES:

1. Documents services provided to SOAR participants by entering at minimum one note per month per client.
2. Work with referral sources and community partners to identify applicants through team meetings, outreach, and referrals.
3. Maintain accurate and timely documentation of service provision. Documentation is expected to be completed within 24 hours of the service date. Submit required progress notes / billing information in a timely manner as per contract guidelines.
4. Complete interviews with individuals to gather information necessary for Supplemental Security Income (SSI) and Social Security Disability (SSDI) applications and appeals. Gather medical records and other supplemental information to complete SSI/SSDI applications within 90 days of accepting referral.
5. Write SOAR Medical Summary Reports for individual applications.
6. Maintain agency data in OATs (Online Application Tracking Program) and submit monthly tracking report to manager. Collaboration with and data management in coordinated information systems.
7. Monitor status of client and progress of ongoing services at minimum once / month per client, including waitlisted clients, to evaluate effectiveness of services, provide level of personal and other supports consistent with client status, and provide revision as necessary. Notify team of changes in client status and document in progress notes.
8. Maintain a rolling caseload average not to exceed 30 clients.
9. Expected to process approximately 2-3 benefits applications per month.
10. New referrals are expected to be processed from the waitlist within 7 business days.
11. Exercise patience, understanding and concern for each clients health, safety, development and enjoyment of life.
12. Assists consumers to access/maintain all available entitlements including SSI, SSDI, food stamps, medical cards, and others.
13. Accompany individuals to appointments at the Social Security Administration and/or coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for application.
14. Assist clients as needed with crisis situations, anger management, landlord/tenant dispute resolution and development of crisis WRAP plans to address symptom management and skill building for conflict resolution.
15. Assist client with budget development, budget management and education on the benefits of a budget.
16. The SOAR Specialist will be required to attend any training/certifications as required by the state.

OTHER POSITION REQUIREMENTS:

1. Maintains acceptable overall attendance record, to include agency meetings and training as required. Attend and participate in all individual, group and field supervisions established by the program. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexibility in work schedule when needed.

2. Meets deadlines and ensures accuracy of various reports / paperwork, mileage sheets, and electronic timesheets.

3. Exhibits appropriate level of technical knowledge for the position. Employees must read their emails and respond to messages daily as the Association frequently provides pertinent and important information to employees.

4. Produces quantity of work necessary to meet job requirements.

5. Works well with a team, keeps others informed of information needed. Treats others with dignity and respect, maintaining a spirit of cooperation. Residents should be treated with warmth and friendliness to decrease alienation and despair, increasing their changes of obtaining the services they need.

6. Maintain professional verbal and written interactions with peers, participants, supervisors and other staff, which also includes effective listening skills. Use diplomacy and tact in dealing with difficult situations or people. Provide strong customer service skills, so that residents will have the best experience possible while in the residential setting, increasing their chances of success while in the program and successfully transition into the community.

7. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action.

8. Completes assigned work, meets deadlines without reminders/fo