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Job Information
Emprise Bank Systems Administrator - Wichita, KS in Wichita, Kansas
At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
We are currently seeking a Systems Administrator to join our team in Wichita, KS. This role is an integral part of our technology team and will be responsible for Network Support, End User Support, Incident Response, Procurement Support, and Communication.
A successful candidate will have:
Exemplary customer service experience
Critical and analytical thinking skills
Confident and articulate written and verbal communications skills
Initiative and strong work ethic
Technical problem resolution skills
Strong attention to detail
The ability to treat highly confidential information with utmost urgency
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
KEY RESPONSIBILITIES
Network Support
Supports and maintains the wide area network
Assists with the install and configuration of corporate software and hardware
Troubleshoots general issues and repairs both software and hardware as needed
Installs upgrades and tests corporate technology to ensure optimal performance
Assists with the development of long-term strategies and capacity planning for meeting future computer hardware needs
Collaborates with other network personnel to ensure efficient operation of the company’s computing environment
End User Support
Performs basic onsite analysis, diagnosis and resolution of hardware for end users
Assists with recommendation and implementation of solutions
Documents all phases of resolution including testing, best solutions and related follow up communication
Incident Response
Assists with performance incident responses and emergency network outages in accordance with plans
Participates in root cause analysis and response reviews for performance issues as needed
Updates the necessary documentation following all performance incidents
Assists with post-incident training efforts related to systems and hardware
Participates in the development of business continuity and disaster recovery plans
Procurement Support
Maintains the network equipment inventory
Documents hardware failure, repair, installation and removal
Liaises with third party support and equipment providers as needed
Writes technical specifications for purchase of desktops, hardware and other related product
Communication
Interacts with Emprise associates and vendors relative to areas of concern involving the technology network
Resolves operational issues for end-users and assists with end-user questions or application inquiries
Escalates issues as needed
Other duties as assigned within the scope and responsibility of the job
Requirements
College degree OR level of education, together with industry experience, enables the applicant to meet the job requirements
1-3 years of network engineering/operations experience required
Proficiency with full range of layer 1-7 and routing protocols, TCP/IP protocol suite, DNS, IP space management, Internet Security, switches, and routers required.
Experience troubleshooting and supporting Microsoft Office 365 required
Ability to be on call as needed
Experience with VMware ESXi administration, Windows server administration, VoIP administration, Hypervisor, Cisco networking/router, or switches ASA administration preferred
CCNA, CCNP, and/or CCIE preferred
Experience working in a managed cloud environment (Azure/AWS) preferred
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.