Greater Wichita YMCA Wellness Director - El Dorado YMCA, El Dorado in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/11747160
+ Recruiting, hiring, training, developing, scheduling and managing a high performing staff focused on providing exceptional service and work well as a team.
+ Developing strategies to provide support and motivation to staff for the achievement of goals and retention.
+ Reviewing and evaluating staff performance.
+ Provide progressive customer service and sales training to all fitness staff.
+ Developing strategies to motivate staff and achieve goals.
+ Maintaining staff retention through positive reinforcement and support.
+ Responsible for monthly documented staff meetings/development and trainings.
+ Ensuring staff certification records are current and fulfill all in-service standards.
+ Effectively communicating the mission, vision and values of the Wichita YMCA.
+ Ensuring all programs comply with YMCA standards and methods of operation.
+ Integrating member-service and engagement strategies into all programs to ensure positive member recruitment and retention.
+ If needed, providing personal training up to 12 hours per week for YMCA clients.
+ Building and expanding the program enrollment and participation.
+ Keeping accurate records of attendance, retention, member and non-member participation.
+ Ensuring progress reports are distributed consistently to program participants.
+ Monitor and evaluate delivery and effectiveness of programs and staff for the highest possible level of quality.
+ Being visible to staff and members.
+ Responding to all member and community inquiries and concerns within 24 hours.
+ Communicating program information, changes and needs in a timely manner to supervisor and branch staff.
GENERAL FUNCTION: Under the direction of the Sr Program Director/Branch Director , the Wellness Director provides leadership and management for the branch Fitness and Group Exercise department operations, staff, budget, fundraising, as well as the program and membership experience in accordance with all Greater Wichita YMCA policies, procedures and standards. A 40 hour work week will be necessary to accomplish the assigned duties.